Our Story

Since 1974 Bartlett Master Jewellers has been the preferred choice for those seeking truly timeless, one-of-a-kind jewellery in the Townsville region.

The family-owned business was founded on the principles that each item should reflect the individuality of each customer through classic bespoke design, world-class craftsmanship and an uncompromising approach towards customer service.

Father-son Master Jewellers Kim and Jay Bartlett personally work with every customer to deliver an enjoyable and stress free experience, from understanding your individual needs, tastes and budget, to sourcing the finest gemstones and precious metals, to the final steps of custom-designing and handcrafting your item to absolute precision in-store.

The award-winning business also provides certified jewellery valuations, restorations and redesigns.

Kim and Jay have collectively earned many of the jewellery industry’s most prized design, manufacturing and valuation qualifications, ensuring the value and quality of your treasured items will not only last a lifetime, but for generations to come.